Store Policy
Customer Care
At Snuffleable, customer care is our top priority. We ensure the highest quality in our handmade pet products, using reliable shipping methods and transparent Australia Post rates. While we do not accept returns, we offer hassle-free exchanges for sizing issues, with postage at the customer's expense. Our dedicated support team is always ready to assist with any questions or concerns, ensuring a seamless shopping experience. We value your privacy and handle all customer information securely. Shopping with Snuffleable means choosing quality, transparency, and a commitment to both our customers and animal welfare.
Privacy & Safety
At Snuffleable, your privacy and safety are of utmost importance to us. We use secure third-party banking to process and verify payments, ensuring that your financial information is protected. Personal data collected during the ordering process is used solely to complete your purchase and enhance your shopping experience. We never share your information with third parties, and all customer data is stored securely. You can trust that your privacy is respected and safeguarded every step of the way when shopping with us.
Wholesale Inquiries
For wholesale inquiries, we welcome retailers interested in carrying Snuffleable's handmade pet products. We offer a range of high-quality items, including martingale collars and dog coats, with a focus on style, comfort, and sustainability. If you're interested in becoming a wholesale partner, please contact us for more information on pricing, minimum order quantities, and terms. We're excited to collaborate with businesses that share our passion for animal welfare and quality products. Let's work together to bring Snuffleable's unique pet accessories to a wider audience!
Payment Methods
- Credit / Debit Cards
- Stripe Payments
- PayPal