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FAQ
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How does Snuffleable support animal welfare?We donate 50% of our profits to Rescues4Pets Inc, a charity dedicated to helping animals in need. Your purchase directly supports rescue efforts and provides care for pets awaiting their forever homes.
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Do you use recycled materials?Yes, we try to use recycled materials wherever possible. Some of our dog coats are made from repurposed blankets and bed linens, helping us reduce waste and create unique, eco-friendly products.
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How do I know what size to choose for my pet?To ensure the perfect fit for your pet, we recommend taking accurate measurements before making a purchase. For our martingale collars, measure around the widest part of your pet's head and their neck, ensuring the collar can slide on comfortably without being too tight. For dog coats, measure the length of your pet's back from the base of the neck to the base of the tail, as well as the circumference of their chest. We provide detailed sizing charts on our dedicated Size Guide page to help you make the right choice. If you're still unsure, please reach out to us, and we'll gladly assist you in selecting the best size for your pet.
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How do I care for my Snuffleable products?Most of our products are designed to be durable and easy to clean. We recommend cold hand-washing or machine-washing on a gentle cycle. Please refer to the care instructions provided with your product for specific guidance.
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What payment methods do you accept?We accept various payment methods, including major credit cards and secure third-party payment platforms. All transactions are processed securely to protect your personal information.
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How can I contact customer support?If you have any questions or need assistance, please reach out to our customer support team via our Contact page. We're here to help and ensure you have a great experience with Snuffleable.
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